Trustworthy advice for refugee entrepreneurs Quick response Tailored to your needs Factual information from verified sources
When is the SPARK chat live?
English speaking LIVE chat hours
Monday to Friday:
5:00pm – 6:00pm
Arabic speaking LIVE chat hours
Wednesdays: 5:00pm – 6:00pm
All times London, UK time. Excluding UK bank holiday.
How does it work?
2 easy steps:
1. Ask a question
Ask a question, anytime.
2. Get first response
Outside of LIVE chat hours, you will receive a response via email within 1 or 3 days, depending on the complexity.
What kinds of questions can SPARK answer?
SPARK is for business-related questions on topics such as…
FAQ: More info about SPARK
That’s great! If you have multiple questions all at once, you can ask them all in a single chat. However, you may get answers to each at different times depending on their complexity levels.
Nope! Please ask as many times as you like.
Spark Chat is run by TERN and leverages the expertise of our team and trained supporter network to answer your questions.
Yes, you can share this link with your friends, as long as they are refugee entrepreneurs, or part of the TERN community.